Terms

What Tasriha does, and does not do

Tasriha shows a shop's queue and appointment book and lets you take a place in them. The haircut, the price, the welcome and the actual timekeeping are the shop's business, not ours.

A turn or an appointment is a request to the shop. The shop may refuse it, move it or cancel it; we guarantee neither the slot nor the service.

Your account

One account, one person. The telephone number must be yours.

You are responsible for your password. If you think somebody has it, change it: that ends every session you have, everywhere.

Do not take a turn you do not intend to keep. No-shows are counted and a shop may refuse a booking because of them.

Reviews

A review can only be left after a real visit, once per visit.

Write what happened to you. Insults, unverifiable accusations, and reviews written to damage a competitor are removed.

A shop may reply publicly. It cannot delete a review.

For shops

The subscription is paid in advance, by CCP or BaridiMob, and converted into days by a code. When the days run out the shop disappears from customer screens and its counter stops — the data remains, and a new code turns it back on.

Codes are not refunded and not exchanged for money. They are tied to a shop when issued for one.

A shop is answerable for what it publishes: its prices, its photographs, its hours. Publishing somebody else's work as your own is grounds for suspension.

We may suspend a shop that misleads its customers, does not turn up, or publishes unlawful content.

What is not allowed

Creating accounts in bulk, automating turn-taking, or holding a place in a queue without coming.

Trying to reach somebody else's account, a shop's counter, or the administration.

Publishing content that is unlawful, hateful, or not yours.

Liability

The service is provided as it is. We do what is needed to keep it working, without guaranteeing it is available at every moment.

We are not responsible for a missed appointment, a closed shop, or a haircut you did not like.

Changes

These terms may change. The date at the top of the page is the latest version; an important change is announced in the app.

Contact

bonjour@tasriha.app